Having a strong online reputation for your company is important to grow your home service business. Jobs performed inside or outside of the home are more personal than other business services, which is why homeowners use more discretion when hiring. Trust is crucial in order for prospective clients to agree to work with you and they depend on reviews to determine if you are trustworthy. The best way to prove to homeowners that you have a solid reputation is through HomeStars reviews. With reviews from previous clients showcased on your HomeStars profile, you can build your reputation as a high-quality and in-demand service pro.
Reliable Client Testimonials
The HomeStars platform prides itself on being a trusted resource where homeowners are confident they will connect with home service pros who exceed expectations. Homeowners will be able to read reviews from your actual past clients who have worked with you and who can speak to the quality of work you produce. Clients can rave about your company and post photos of the work you have completed. A picture says a thousand words, and having actual photos of your work will build your reputation as a talented company that delivers high-quality results.
Review Moderation
HomeStars review moderators will confirm that all reviews posted about your company are from actual clients. We go the extra mile and ask reviewers to provide proof of interacting with your company to support their claims. Having HomeStars reviews shows homeowners that you have integrity and prioritize honesty with your clients. Another way HomeStars reviews can strengthen your reputation is with the investigation tool. You can flag reviews that might be intended for a different company and ensure that the correct reviews are on your page to strengthen your reputation.
HomeStars Verified
Companies with an upgraded account are required to complete a background check in order to become HomeStars Verified. The Verified badge on your account allows homeowners to feel confident knowing that you passed the intensive screening process to make it on the platform. It tells homeowners they can relax with you in their home because your company passed criminal and credit background checks.
The HomeStars Verified badge confirms you operate as a legally recognized Canadian business with all the required trade training and licensing. When homeowners are browsing through home service pro listings and notice the HomeStars Verified badge on your profile, they are more likely to select your business over competitors who don’t have it. It indicates you are a trusted home service pro. Prospective clients will feel confident that they are in good hands and your reputation will become stronger as a result.
Ratings
HomeStars Star Score offers a quick glance at how you compare to your competitors. The Star Score is determined based on the average rating, recency, responsiveness, and overall reputation. In order to maintain a high Star Score, getting new reviews is key. Responding to reviews also adds value to your Star Score. You can build your reputation by responding directly to less than positive reviews and remedy any complaints. Homeowners will be able to gather insight into how you handle conflict and see why you would be an excellent home service pro to work with. With a high HomeStars Star Score, you will develop a reputation for producing high-quality work in the home improvement industry.
There are many online review platforms to build your reputation, but homeowners rely on HomeStars first. They know we offer authentic and verified reviews that they can trust to help them make the right hiring decision. HomeStars is happy to discuss with you further how reviews can strengthen your company’s online reputation.
