When you run a business that provides home improvement services, you want to concentrate on delivering the best work possible. A successfully completed project will make your customers happy, earn you a reputation as a trusted home service provider and increase your chances of getting new relevant reviews for your HomeStars business profile. Homeowners’ reviews help create more opportunities, strengthen your pitch, lead to more profitable projects and boost your search engine results.
Here’s how you can easily request reviews from your HomeStars for Pros App in just 5 steps:
Download the HomeStars for Pros app from the Google Play Store or Apple Store. Create your business account with the help of your Customer Success Manager and sign in to the app. Here’s a quick video on How To Download the HomeStars for Pros App.
Click on the ‘Request a Review’ button on your bottom right to get started. You’ll be prompted to a new screen where you can submit your request.
Fill out the details of your customer (cell phone number and email address) along with the details of the project that you recently completed. Make sure you enter the right contact information for the review request to be sent. Make sure you add their cell phone number, not the home phone number for the request to be processed.
Verify the information you put in and hit the ‘Send’ button. We will directly send them a text so they can write you a review easily from their phones. If they don’t, we will send them a reminder email 24 hours later.
You can check all of your recent and past reviews in the ‘Reviews’ section of the app located on the bottom right.
More than 47,000 pros use the HomeStars app every day to chat with their customers, book projects, showcase their work and request reviews. 30% of pros have successfully requested reviews from the app to get a quick reply. The latest reviews they receive on their profile help them build a strong reputation while increasing their chances to get hired more often. So if you want to earn more jobs, request more reviews from the HomeStars for Pros app. Here’s a quick guide on how to download a HomeStars app to request recent relevant reviews.