I decided to replace the wall and floor tiles in both my bathrooms. Murray was friendly, and responsive during all phases of the project. My one complaint is about the wall tiles. I bought tiles that have a 3D wave pattern and asked that he match the seams so that the wave lines would be seamless and unfortunately this wasn't done. It's definitely something that I notice every time I use the shower and can't fix without redoing it all. The mosaic tiles are not level and the grouting was left quite messy. It took me a couple of days with a knife and chisel to clean up the grout so that it looked a bit more even and professional. The floors look great. I'm a bit disappointed with what appears to be a lack of attention to detail on the wall tiles.