tprendergast

Needed to install a Ring video/voice doorbell but the existing doorbell was a 12-plus year old video/intercom model with a motherboard, etc., so the existing wiring was very different than the out-of-the-box instructions and beyond my capabilities. Ali from Vantage responded quickly, was very clear in our communications, offered a good quote compared to others I received, was available the next day, arrived on time with all required tools, was clearly familiar with the old model, the wiring, and the new model, clearly knew what he was doing and did it professionally, efficiently and courteously, was helpful in explaining certain options to me, and ensured everything was working properly before he left. Very happy with the service and would recommend.

Needed some repairs to a finished basement including drywall, baseboards/trim, doors, and also repairing a wine cellar. Couldn't be happier with Manikano (Mamuka). Perfect combination of professional and friendly. Detailed and accurate quote, excellent workmanship and pride in his work, clear communication throughout the entire process. I will recommend him to any friends looking for a contractor, and I'm already looking at other work at my own house that I'm hoping he can help with. This is the contractor you're looking for on Homestars.

Summary -- watch out for their less trained handymen, and make sure the quote includes every small detail of work so they can't layer it on later for additional cost. First job was for some painting, drywall repair, caulking, and a door adjustment. Took a lot longer than budgeted, required multiple follow-ups and revisits to get things done properly. Eventually it was fine but frustrating and less than professional experience. We chalked it up to miscommunication and one substandard handyman on the crew. Second job request a couple of years later for additional drywall repair after water damage, some door frame work and painting, and other miscellaneous work. Provided extremely detailed written information and measurements and photos of everything to minimize opportunity for miscommunication. Mentioned we were happy to pay for most senior handymen to avoid quality/revisit issues we experienced last time. After four quotes with missing work, incorrectly described work, and unanswered questions, and our time and efforts to explain things as clearly as possible (in some cases multiple times) to simply get a clear and complete quote, they "passed" on the job. Seems they prefer vagueness in their quotes which will let them add time and costs later. Beware some unprofessionalism in work quality and communication.

Alessandra and the Angel's Help team have been helping us keep our house clean for two years now and our experience has been fantastic. We had used a few different housekeeping services over the years prior to finding Angel's Help -- they always started out strong but as the months went on the quality would drop significantly. Angel's Help has provided consistently excellent service for two years and counting. The most important thing for us is communication, and we couldn't be happier with Alessandra's timely and professional communication. We've recommended Angel's Help to friends and will continue to do so.