Reviews

10/10

Background: Moved into a new to me home (7 years old) with well water/septic and sump pump. Home inspection indicated the well pressure tank bladder was ruptured. The tank was a very small tank and would put a heavier work load on the well pump for the size of house and number of occupants so I knew I would be changing this.Home inspector tested the water and all was good. When I moved in the water was disgusting with such a very strong smell of Sulfur/bad eggs.This is easy to do on a temporary basis by poring Chlorine down the well. This will fix the problem for 1 to 2 months. One day, a day of a storm, the sump pump gave up. This was a coincidence as all was good when inspected and when I moved in. Action: I contacted 3 water system companies to come and have a look and give me an estimate to fix. When Errol of Hills and Valley came around He said the sump pump must be replaced and recommended a backup power supply as. Good idea which I accepted. When he looked at the water system he recognized the myriad of problems I had. The drain pipe for regening the filter and softener was illegally connected. A half inch hold had been drilled into the main waste water pipe and the drain pipe pushed through this hold and tapped up. As I said this was illegal.The control unit for the filter was OK but was connected to the wrong type of filter. The softener was built into the salt tank, which was also small, and was toast. All in all the installation was either a home owner stall or done by somebody who would not even make a good cowboy. It truly was a total amateur job.I would have done better myself as I do know the setup of water systems sourced from a drilled well. end result replace the whole system which I agreed because it was needed. The only thing the home inspector missed was the drainage pipe install from the filter. At the end of the day I chose Hills and Valley to do the work both on the sump pump and water system. They did a wonderful job at a reasonable cost, not the cheapest or most expensive. Middle of the road. Extremely impressed with their work ethic and work done. I can now drink the water from the tap. No smells, so I don't come out of the shower smelling like a bad egg. I would recommend this company for sure. They're great.

Approximate cost of services:
$6,500.00
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Company Response

It's our pleasure to solve these issues. It was great working with you and we're sure you'll enjoy your digital system for years to come!