RobertL

Forever Stone redid my driveway last year with major retaining wall and new front stairs in a combination of natural stone and concrete products. I still think this work sets a new standard for the neighbourhood. This spring, some of the stairway had settled to create unevenness on several steps. After I contacted Mimmo, he was there within a week and fixed the steps completely and left me with extra sand for the joints. I am very happy with the way Forever Stone did the work and with how quickly they responded to the earth settling this spring. Highly recommended.

We got four quotes for a big residential project--rebuilding a driveway, front steps and retaining walls in a north Toronto neighbourhood. Mimmo did not provide the lowest quote, but he had one firm recommendation of extra-wide retaining walls because one wall would almost be on the property line with a neighbour. And his reviews on Homestars were very strong. We went with him with a very short contract that listed the materials but with no drawing; we contracted on trust. The crew started on time and completed the job beautifully in less than two weeks. I had a short meeting each morning at 7:30 with Mimmo, and he was a clear communicator. Any issues were resolved quickly. The work was excellent, and many neighbours have dropped by to admire the result. Without any discussion, Mimmo ensured that the upper part of the driveway sloping down to the house actually sloped towards the street. We mainly got interlock construction with natural stone cladding on some existing concrete steps. Mimmo designed everything and recommended all the colours for materials. The team also made some skillful repairs to adjoining bricks on the house. We would absolutely work with Mimmo again--we needed someone who would look after our interests when we did not know exactly what we needed. We only knew we wanted quality that would stand the test of time. And that is exactly what we got.

When my air conditioner quit on a hot Sunday, I called Cosmopolitan Mechanical at 2 p.m. Ather H. was here by 6 p.m. (in the window they specified) He took about 10 minutes to diagnose the problem and gave me several tips to maintain my system. He actually had the part he needed in his truck. I was thrilled when the system came back on line before 7 pm. I certainly know who I will call for all furnace and air con services--especially if they are all like Ather. Excellent service when I needed it.

In spring 2011, I had ants in my house, and products I bought from the hardware store did nothing to get rid of them. I hired Waheed based on Homestars reviews, and he came on time and treated the house. Based on our conversation, I had a lot of confidence leaving him in my home while I was gone. A couple of weeks after the treatment, we still saw live ants. I called Waheed, and he returned within a few days and treated the house again. No ants now! I am very satisfied with the level of service and Waheed's willingness to rectify the problem and to do it professionally. You don't really know about a company's attitude towards quality until you see how they handle a situation where something goes wrong. I would definitely call Waheed again if I faced a similar problem!