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Keff came out to re-chalk my gutter joints at 4 spots at the front of the house in late 2017. The first time it rained, weeks later, I had leaks at all 4 spots. I checked a couple of the re-chalked joints and found that the chalk had not hardened. I called the Gutter Doctor and told them I still had the leaks. Keff came back out and re-chalked the joints. The next time it rained I had leaks at 3 of the four joints, one leaked worse than before I had the Gutter Doctor come out (see photo). I gave them a second chance to fix the problem, but they couldn't fix the problem.

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Company Response

We are not aware of an instance like this. We checked all our records back to September of 2017 and have nothing similar in terms of a recall. Please call us or tell us who you are so we can remedy the problem, if there actually is one.