An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Troy sent the crew out last month to clean the windows, skylights, and canopy glass. I gotta say - the job was well done, but the crew cracked a skylight panel. I was pleased that they admited responsibility, and the company sent over a glass company to replace the skylight, and they paid for it. Trust like that is why I keep using North Shore Home Services! KL
- Company Response
Sorry about the skylight!! That's the second time in about 10 years! We gotta figure out a better way to clean it!