Sarah in Columbus

I highly recommend Dennis to anyone whom is looking for quality and a competitive price. Not only did he do a fabulous job at a great price, but he is also just the nicest guy to work with- you can tell he truly enjoys what he does and really cares about what he is creating. I must have been through nearly every stair/ railing contractor in this area by the time I found Dennis. I had a certain look that I was going for, with three stories of stairs that needed done, and a budget- not a exactly an easy feat. I was having the hardest time finding someone. I got some ridiculous quotes, some that never returned my calls, and some that told me the job was too big for their schedule in the near future. In the end, I had narrowed it down to Dennis and one other place, but after a few weeks of going back and forth with this other guy, it was clear that he was not interested in what I really wanted and kept pushing a plain basic rail system with straight/ knuckle balusters ( too meh for me). Just out of curiousity when I asked Dennis to quote that same post to post rail system using the same model numbers, it was about 40% less. I was so happy to have found Dennis as he seemed to have this great understanding of what I was looking for. He made some calls to a manufacturer to find me a pricepoint version of an overpriced boxpost I had been looking at with another contractor, all the while being super patient and giving me helpful imput when I was weighing my balluster choices. I always received price quotes within 24 hours and he would bring the sample balusters by my house so that I could see them next to my newly finished floor. I really felt like Tom was helping me make choices based on what would look best, not what is easiest/ cheapest and I could actually trust his opinion. When it came time to install, I was a little disappointed my job got delayed a little, but I totally understand how those kind of things can happen and the wait was totally worth it. I ended up with a railing that I absolutely LOVE for within my budget and I was able to work from home during the whole installation?! Crazy how somethings just work out:) Dennis gave me a recommendation for staining my finished rail darker and it turned out great too. Thank you Dennis for everything! You have me as a railing customer for life