The value we got for our dollar is great. The quality of craftsmanship was also quite good. Our home was built in a very timely fashion and we were included in as many decision making opportunities as one could hope. The salesperson, however, did not elaborate on our options for upgrading, losing out on the opportunity to upsell and increase profit, and leaving us with some remorse on not going for options we didn’t know we had (I.e. insulating above the garage, broadening windows, medicine cabinet on the main bathroom). A major miscommunication with the design rep also left us with the countertop edges we didn’t choose. They rectified the issue by having the granite grinders shape it after installation, unfortunately they couldn’t get the machine into certain spots. Overall, we love our home, but feel the planning stage could have been more thorough.
- Approximate cost of services:
- $650,000.00
- Company Response
Thank you for taking the time to write a Homestars Review. It's great to hear that your Trico Home offered you good value and quality workmanship. I'm sorry to hear that the sales person did not elaborate on options for upgrading and that the there was a miscommunication with the design representative. I will bring your concerns to their attention so that in the future this doesn't happen. I'm glad to hear the counter tops could be rectified. Thank you for choosing Trico Homes. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager