The most disappointing purchase I have ever made in my life. My previous tub lasted me ten years before I moved without a single issue ever. I reluctantly stayed local and went with this tub based on the great service from our local reseller. From day one issues. Two years later and what a mess. Leaks everywhere, jets popping out, headrests completely fadded and broken. By the way we are middle aged adults without children. Three service calls and still no fix. We are absolutely devastated. Hopping someone reads this and attempts to make it right! I will continue to share my experience until we have resolve. Shop around if service and quality are important to you.

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I would not normally take the time to write a review, however our experience with Beam Me Up Scotty Insulation absolutely deserves it. After reading the other reviews I called Scott. Right from the first phone call and his initial visit to my house to explain his service I was very impressed. Scott's knowledge and personal commitment to exceed our expectations confirmed my decision and we booked. Before our installation day Scott took the time to send personalized videos of his work and always had time to answer my questions. Despite horrendous weather conditions (04-15-18 Orangeville, ON) Scott arrived on time and began to place a snow, dirt mat from the front door to the basement and quietly brought down his tools and insulation. Scott again walked us through the process and began his work. Along the way Scott, took photos and sent them off to us. Scott was very willing to take the time to show us around as I would walk down to admire, yes I said admire! The work truly is fantastic. Scott went above his required scope of work and corrected other trades missteps or oversights and offered up knowledgeable recommendations for our basement project. The attention to detail, cleanliness and bonuses exceeding code and even his quoted work absolutely made these decision the best decision we made during the basement finishing project. I realize some read reviews and question them, I assure this review is 100% unbiased and without a doubt we feel confident to recommend the services of Beam Me Up Scotty Insulation. Detail, On Time, Clean, and Scott's willingness to build a relationship truly made this experience enjoyable for my wife and I. Thank you Scott.

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Company Response

Thank You So much for a Incredible Review/ Crazy Weather on the Day of your Basement install / Adrian and your wife Maybelline made it a Easy day water /coffee / snacks / Egg Sandwich/ Pasta etc etc etc Hope Your Basement turns out as Beautiful as the rest of your HOME Cheers Bmuscotty 416-859-5859