After paying more than $4,000 for a teak dining set on May 27, and being told it would arrive in two to three weeks, it's now August 15 and nothing. I call Bianca every week and it's the same story - "it's on a cargo ship and will arrive next week.." I finall told her that if I don't have it by Monday, I want a full refund (I've already paid for it!) or I will take legal action. This is absolutely the worst customer service I have every experienced in my life.
- Approximate cost of services:
- $4,200.00
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