Unfortunately my experience with City Stairs was quite negative and extremely frustrating. Stairs were designed wrong (and I had to move walls to accommodate after drywall was done), glass was measured wrong - twice, and many many installation delays throughout. While the final product was finally delivered, I was mostly disappointed by the lack of sympathy and communication from the owners of the company. They were more interested in getting payments before delivery during the process than actually delivering a quality product on time. There are key members of their staff that did try hard to make things right and I appreciated their efforts.