Widowed female senior with an emergency
The plastic tubing on my furnace's humidifier ruptured in the middle of the night while I was sleeping. I discovered it when I woke up and shut the water off, but it drowned my furnace. The weather was below zero and I now have no heat and no water. I called Appleby and Ryan was at my house within the hour and diagnosed the problem. He shut the water off at the source, so I could have water and loaned me 2 space heaters to keep me warm. Arrangements were made to install a new furnace in a few days. Kyle and Jimmy did the renovation. They were courteous, pleasant to work with and did an excellent job. They left the space clean and tidy. They went over the work with me and showed me what I needed to do to maintain it. Everyone at Appleby including the ladies in the office were extremely helpful and patient regarding my dealings with the insurance company. I would not hesitate to recommend Appleby to anyone.
- Approximate cost of services:
- $5,000.00
- Company Response
From all of us at Appleby Systems we thank you for your business and are grateful for your partnership. It was our pleasure to guide you through a stressful process. Thank you for recognizing Appleby's efforts for total customer satisfaction. We hope you enjoy your new furnace and the home comfort it will bring you.