We moved into an old house in North York, May 2017. Pool pump, and filter were in the basement (OMG!), and heater outside continually malfunctioned. I was upset that this pool would not be as convenient to operate as the pool in our last home. We needed new pipes to be run underground as I wanted the pump and filter out of the basement. One large pool company said my Polaris cleaner (operated on an automatic pump timer nightly at the last house--so convenient) wouldn't work with the creepy crawler outlet in this pool. That meant manual pool cleaning from now on so I gave it away to a family member. When Talon came into the picture, everything changed. Poolmaster's quotes were very reasonable. Talon at Poolmaster explained benefits of variable speed pump. At my insistence, he supplied a new pump and filter. He talked me out of a new heater and assured me he could fix the present one. It took a few visits until the heater worked reliably. Talon talked me out of using the expensive lithium shock I'd been using for decades in order to avoid sludge after superchlorination. Talon and his staff at Poolmaster were professional, very reliable, and completed all the jobs ON TIME for the long weekend family swim party. It was refreshing to see his service people taking pride in what they were doing. We couldn't be happier with Poolmaster, with Talon, and his staff. He's also reduced my cost of operating this large pool.
- Company Response
I'm glad we were able to bring this monster of a pool back to your control! Poolmaster works hard and takes great pride in our work. Thank you for the kind words. We look forward to many more happy summers :)