Reviews

10/10

This Winter, as a result of the rough weather, we came home one day to leaks in our master bathroom and in one of our bedrooms. We were shocked to see the bubbling of water build up in our ceilings and walls as well as water all over our floors from where the ceiling had cracked. The leaks were traced to our roof. We were referred to Steve at Shield Restoration Services by a friend and Steve and his team were absolutely amazing in such an upsetting situation for us. They responded promptly and were at our house reviewing the situation quite quickly. They provided expert, in-depth reviews of the damage and recommended a course of action to dry out all of the water. Once we agreed to a course of action, they had machines set up to dry out our rooms within 1.5 hours. They also came by regularly to check the status of the drying. They were always quick to respond to our calls and helped alleviate some of the stress we were experiencing. We always had the feeling that we were in good hands and could trust them. Best of all, the guys were absolutely great with my 3.5 year old son. He of course wanted "to help" and ran to get his toy tools and drill when they arrived. They totally humoured him and gave him small jobs to do and he LOVED it! I highly recommend Shield Restoration Services and wouldn't hesitate for a second to call them up again!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thanks Judy. We are just glad we could help you during this crisis. Roof issues can be tricky so using our diagnostic tools like the FLIR camera and moisture meter do come in handy. We were also thrilled with your son's excitement and eagerness to help, especially with the issues being in his room. If we need another technician, we know where to come ;-)

Thanks again for your kind words.

Steve