I used Atlas Alarms on several occasions as they had a satellite office in our commercial building in Langley. Every time I had to deal with them it was like pulling teeth to get something done. For some reason we also used Atlas Alarms for our home alarm system + monitoring and it was equally impossible to get faulty equipment replaced or an operator's manual for our keypad model. In fact it was so old, I couldn't even find it on the internet and I'm an experienced IT guy. For our home monitoring, we just cut off the monthly billing and hired another company - Atlas Alarms never even called us to ask why. When they left our commercial building, they left everyone with something to remember them by: they plastered their company's stickers in every single business' window in the entire building. What class.

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