HN in Richmond Hill

This was the yearly maintenance check of our furnace and we were told they would come between 12-4pm. The technician (Pat) arrived promptly at noon and put on the protective boot covers without being prompted. He estimated 45 mins for his inspection and cleaning and was done in that timeframe. He changed the filter (and offered to dispose it for us) and ran through his findings and any adjustments he had to make. He was an extremely nice man who did not rush through any part of his visit. Great customer service on his part, representing Mersey Heating in a very positive light! Thank you Pat!