brenheig

The installer came on time and was very professional. He protected the surrounding area with mats. He discussed with us exactly where we wanted the unit placed and made insightful suggestions. The install went smoothly and looks beautiful. He vacuumed and washed the unit before he left which was unexpected but much appreciated..

The repair person came. He didn’t look at the machine. He said it was the plug it was plugged into and that there had been a power surge. The plug as a Reset button. He clumsy checked the power to the plug of the machine and left. He didn’t do anything. No other appliance was affected by this “so called” power surge. The machine is less than 6 months old and has done this twice. I am disappointed with LG and the awkward way of making an appointment and that they didn’t send their representative.

The men arrived on time. They were very professional. The work was completed efficiently. The clean up after the job was completed was thorough. There was nothing I had to do after the men left. I was very impressed. They were very tolerant with my dog who greeted them with enthusiasm. They were a pleasure to have in the house. Highly recommend them to anyone who needs the service.