H L in Akron

RUN RUN RUN-- don't walk from these people-run like your possessions and money depended on it, because they do! The only reason they get any stars is that the original crew who loaded me were really good (thanks John), but that was the only good thing. I got my original quote from Neighbors Moving & Storage. It was for $2108. It took almost 3 weeks for them to deliver my things and the cost skyrocketed to $4847. They charged $100 a roll for shrink wrap and charged me for a mattress cover. There was NO mattress cover on the mattress. They charged me $350 to move the piano and the day of the move the moving crew asked for $400 for "piano moving." When I showed them the receipt where I paid $350 for the move they didn't say anything else about the money, but told me that they needed more men to get the piano upstairs and another crew would be here in a couple of hours. Big shock, no one ever showed up. My piano is still sitting in the downstairs hallway and Tracie at Able said that because I refused to pay for the piano moving they would not do anything further for me. The original crew took the music stand off of my piano and it's still missing. Many boxes were mangled and the contents of those boxes were damaged. The box that contanted electronic items appeared to have been opened and my Wii is missing. They showed up to deliver at 7 pm and finally quit for the night after 1 am. But they refused to take my stuff off the truck and move my things in unless I signed the forms saying that everything was delivered and in good order and they had received the balance due. Considering the other reviews where they drove off with peoples stuff I felt like I was between a rock & a hard place. They said they'd be back in the AM to complete the move. They were supposed to be here at 7 am, and I could see them sitting in their truck from my apartment window. When I called them after 8 am to see when they were coming up I was told they'd just woken up. Why not tell the truth about something so petty? They broke and/or damaged several items, some irreplaceable, SCREAMED at me when I pointed it out and the company is not willing to do anything about the damaged items. They invited me to complain to whoever I wanted and have no interest in resolving the situation. They do not answer phone calls, and promise things that they do not deliver. They provided me with the WORST MOVING EXPERIENCE of my life and it's not done yet.