gas furnace, humidifier, and thermostat replacement
The service tech Zhou diagnosed the problem with my furnace quickly and explained my options to me. Upon deciding to replace my 20-year- old furnace, the sales consultant Frank arrived the same day and was both very knowledgeable and personable, explaining in detail the differences between the available models, and informing me that I could have the work done the very next day. Installers Nick and Bin arrived early the next morning and performed the installation of my new furnace and humidifier and did a fantastic job, and Bin hooked up and very patiently showed me how to connect my new thermostat to Wi-Fi as well. The field supervisor John also arrived soon after the installers left to answer any further questions I had regarding thermostat operation and programming. I am very happy with the all of the work done and help provided by everyone and would recommend Mersey to anyone requiring home heating work done without hesitation. Everyone was friendly, knowledgeable, and professional.
- Approximate cost of services:
- $7,000.00
- Company Response
We strive to provide excellent service, install and are thrilled to hear that was reflected during your recent experience! the team and I thank you for your support.