Jesse in Old Toronto

Our basement had already experienced one serious flood a few years ago. The insurance company grudgingly provided assistance, but we knew they would be very difficult if we tried to claim damages from another basement flood. Last Summer, after another period of severe rainfall, our basement was once again flooded, as surface water from our backyard poured over the edge of the window well, and into my son’s bedroom. At this point, we felt we needed professional advice, so we called Jay at House Calls for his opinion. Jay helped us understand the problem and suggested a solution. He also recommended Victor Raschilla Drain Cleaning to do the work. We are very pleased with both Jay’s help and Victor’s work in rectifying the window well, and connecting the drain line to the sump pump.