In December we had an issue with our furnace that needed replacement or repair on a short notice. After doing some research online and speaking with friends for a recommendation, a friend of mine referred me to MapleAir Inc. They sent a technician to inspect the issue first thing next morning and advised us we needed a replacement due to a recall. The consultant took the time to inspect our house and understand our needs after which he recommended several options and explained in details the differences between the various options (two stage vs. multi stage). The installation was smooth and quick. MapleAir consultant also came the day after the installation to make some minor adjustments and ensure everything was running as expected. In addition they helped us out with filling the required paperwork to get the applicable rebates. Thanks again for a timely turnaround and great service.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you David for your positive feedback! We appreciate your trust and business. At Maple Air we strive in providing immediate furnace repair and services. Your furnace was effected by heat exchanger issue and we're glad this was found in a timely manner. Maple Air as a Factory Authorized Dealer is dedicated to provide clients like your self with professional service and assist you with your Carrier furnace replacement. You installed the 59TN6 furnace which belongs to the Infinity family of products. This system will provide you with great comfort for your home and will save you energy in the long run.
We're glad that your experience with our consultants and installation crew has been positive and we appreciate you taking the time to provide us with his review!Welcome to Maple Air's family!
CUSTOMER SUCCESS MANAGER
MAPLE AIR INC
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