Brian in Toronto

I needed the fascia and wood trim replaced on an outside porch, as it was rotten. Calwyn gave me a quote and he answered my questions as to what types of material he would use, how long the job would take, etc. I felt confident that he knew how to do the job properly. I liked that I was clear about work he would be doing I am pleased with what he did. I found him to be reliable, forthcoming and knowledgable.

I hired Home Reno & Associates to clean and repair an eavetrough that was overflowing and leaking water when it rained. He was to unblock and repair it. A small and simple job. I paid him after he said the work had been done. One of the obvious problems when hiring a roofer is that you cannot see what has been done or not done. Several weeks later during a downpour I looked and saw that the eavetrough was overflowing at the top. He did not do what he was paid to do. He likely did nothing, but take my money for a job that he did not do. Unfortunately I was not aware of Homestars at the time and I would have been able to avoid hiring this man. Based on all the negative and critical reviews (which mirrored my experience) he is someone you should not hire. do. Unfortunately I was not aware of Homestars at the time or I would have been able to avoid hiring this man. Don't make the same mistake that I and the others here made My experience mirrors the experience and reviews of others who were unfortunate as well to contract him. BEWARE. Don't make the mistake I and others here made.

He was hired to fix the leak in my shower floor. After he quote "finished" this is what I encountered: 1) glue on the glass side panel which he had to re-install. Additionally the glass panel was not properly aligned with the glass shower door 2) black stains on my bedroom carpeting from the black grout used in the shower 3) footprints in black on wooden stairs Not only was he responsible for this, BUT I had to point this out to him to correct. This is inexcusable and unacceptable work. He did remove most of the stains on the broadloom, cleaned the stairs and removed some of the glue from the side panel. I had to on my own to spend a good couple of hours removing the rest of the glue residue. It was difficult and time consuming. The point is none of this should have occurred with proper care and attention to detail. Both were lacking. The leak had damaged the ceiling below and a hole had been cut out to let it dry before replacing drywall. About a week after he left I noticed that water was dripping and still leaking after he had supposedly finished the repairs to the shower. Even though he was paid the full amount of $1525 for the job, he insisted that this was a "new" problem and asked for an additional $600. I was in a difficult spot because to bring in someone new at this point would have probably cost me more. He tried to repair again on two separate occassions using different grout, but it still leaked. I was certainly getting fed up and frustrated and he told me he would try ONE MORE TIME, but that I had to pay him the balance in full whether he was able to fix it or not! Really? Well this is an offer I could and did refuse. So I paid the DOKTOR $1864 for what? I still had the leak and I was out a substantial amount of money.

Dorian was easy to work with and professional from the start. He came out to see the problem and went through what had to be done. The estimate was detailed as to the work and the materials that would be used. He answered all my questions on a timely basis. The men who did the work were similarly professional and polite. A very good experience and definitely would use again and recommend. Brian

I found this company through their ad in community newspaper. I told the woman on the phone what I needed and she explained to me their minimum charge and what they would do. The service man, Shawn, called shortly before he would be arriving. He was on time and professional as he explained the process. I noticed after the carpet had dried that there was still some indication of the water stain. I called and they told me that they would have a look and see what could be done. Shawn came and sprayed the area and removed all traces of the stain. This company was very professional and concerned that the customer was happy and got what they paid for. I would highly recommend their service. Thanks to Shawn for your thorough effort and service.