I bought a sliding door cover for my parents for $400 at the Brampton location. I was at the Mavis location when I saw that it was on sale for $219. I happened to have my receipt. Even though it went on sale >30 days after purchase, they gave me the difference. The customer service rep was very pleasant.
Irena was absolutely amazing. She gave us her honest opinion and even suggested we buy some of the cheaper stuff. She gave us very good advice on what colour grout to get and she even helped to organize the delivery of our products. This is not our first time buying from The Tile Shoppe in Mississauga. Most of the time, the customer service is outstanding. Even the people who open the back door garage to deliver the stuff are funny and nice. Stuff from this shop are more beautiful, affordable, and better quality than the stuff we bought at HomeDepot.
Last year, we stripped the carpet off our stairs and replaced it with hardwood. Leo gave us a very affordable and reasonable price. We did a lot of research at that time, and his seemed to be the most fair. He did a great job and was very thorough and timely. Unlike most renovation projects, he finished earlier than planned! There were some minor touch ups that he needed to make and he was more than happy to come back (after he was already paid) to do them! I highly recommend Leo and his staff for your stairs job.
