I bought an old home last year and I've been having issues with my radiant heat system. The first company I dealt with specialized in boilers and radiators. They fixed some issues but always seemed too busy to do the work in one visit and I had to wait a long time for them to come back and finish the work. When I developed a leak in the basement ceiling that seemed to come from an upstairs radiator I called them but they were too busy to help me. I was in a panic because pieces of my ceiling were falling because of the leak and flooding which went undetected for several days. That's when I found WaterWorks Plumbing and Drain. What a relief! WaterWorks was very professional: They called me back fast to confirm they would be by within the hour. Michael arrived within the hour and was able to diagnose the problem quickly. Even though I need a new valve on the leaking radiator, he was able to tighten the existing valve collar enough to stop the leak and suggested I replace the radiator in the Spring, when the heating system could be shut down without inconvenience. I was only charged $40 for the service call which was a bargain. Thank you WaterWorks for your professionalism, speed and expertise!
- Approximate cost of services:
- $40.00
- Company Response
Hi Vince, thank you for the great review. Glad we were able to help. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.