Reviews

9/10

We have a 4 storey house and the master bedroom is on the higher floor with big windows and skylights. The central air conditioning is not powerful enough to cool the room and we can't control the air flow so we decided to install a ductless heat pump. I contacted 3 companies for a quote and to get some information even if I knew about the system before, I like to assess how knowledgeable sales people are. Darren from Novel Care was the best. He took time to explain every single detail about the heat pump and he took time to answer to all my questions. He stayed with me more than 30 minutes and he took time to check everything. Darren is the kind of person who likes his job... If you need a quote and some explanations, ask for him! The quote was fair but to be honest I don't mind paying more if the work is well done. The price was not my top priority but you can have an idea if a company is trying to rip you off, that's why I always ask for 3 quotes minimum. Now, about the installation, I am really picky and I look at every details. The first technician arrived and I had not a good feeling about him, I could tell he was not happy to be here, not really courteous etc. To be honest I was a bit worried because I know by experience that people who are not happy will not do a good job... The second technician (Nick) was the opposite, really courteous with a smile on his face. After 1 hour, the technicians had an argument, and the bad one left without saying anything to me... really unprofessional! I was so mad... I called right away Darren and explained the situation. he was really helpful and he tried his best to solve the situation. Again, Darren was amazing... Nick worked alone for 6 hours and he did a great job! He is really professional, meticulous and detail oriented. I was so lucky to have him. I could not imagine the installation without him. In the end, I would say that I recommend Novel Care if you ask for Darren and Nick, I was totally amazed by how they work. Both are hard workers and they love what they are doing. Our installation is perfect and I am really happy with it (see attached photos).

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Company Response

Thank you for your review Mathiew. Sorry to hear that one of our technicians did not leave you feeling happy but great that the rest of our team was able to complete the installation to your expectations. I will pass on your comments to Nick and Darren!

10/10

What an amazing company! I called them at 10:30am and my table was there at 3pm! He assembled it with no extra cost. Totally recommend them. Thanks guys

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10/10

I am really satisfied with Window Depot Canada and especially Ilian, he made an amazing work! Ilian is a really courteous person. The work was done smoothly and quickly. I would definitely recommend them to anyone who are looking for new windows or door.

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Company Response

Dear Mathieu, thank you very much for the great review. It was a great pleasure and privilege to work with you on both projects. I can not thank you enough for choosing Window Depot Canada as your windows & doors contractor. Kind regards and best wishes.
Window Depot Canada Team.

10/10

I am really satisfied with Vacuumville and especially Julian, he made an amazing work! Julian is a meticulous and details oriented person. They fixed the piping and installed a central vacuum. The work was done smoothly and quickly. I would definitely recommend them to anyone who are looking for a quality installation of a central vacuum.

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Company Response

Thank you so much for your review, Vacuumville appreciates you taking the time to let us and others know how satisfied you are with your Central vacuumservice. It was a pleasure working with you! Vacuumville looks forward to working with you again in the future for your central vacuum maintenance needs!
Thanks again!

10/10

I am really satisfied with Integrity Electronics, they made an amazing work! Romane is a meticulous and details oriented person. They installed 4 cameras and no wires are visible. I would definitely recommend them to anyone who are looking for a quality installation.

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Company Response

Thank you, Mathieu, now we are ready to install your TVs- see you in a week. Always ready to do good job for good people!

Roman and Vlad,
Integrity Electronics

10/10

If you have any wildlife problems in your property, do not hesitate to call Louis. He is efficient, reliable and quick... I hired 3 others companies before him and there is no comparison possible. He is the best! Call him and you won't be disappointed.

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Company Response

Thank you so much Mathieu for this fantastic review...really appreciated,
Best regards Louis from A-1CWRP

10/10

This company is amazing. I called them for booking an appointment for carpet and duct cleaning. They are really efficient and courteous. They did an amazing job, we are really happy with the final result. I will definitely recommend them to my friends.

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Company Response

thank you so much Mathieu for the review and the business. Much appreciated. We are so glad that we were able to be of a service and we look forward serving you again in the future.

Cheers
Adel Majd

10/10

Really good service, the guys are prompts and efficients. I called them Thursday and they started the project on Monday... I am really happy with the job, our brick wall is really nice now.

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Company Response

THANKS MATHIEU! WE REALLY WORK AT FAST RESPONSE, SO IT'S NICE TO GET THE FEEDBACK. --ANDY

10/10

Really good company, they are efficient and professional. I will definitely recommend them to anyone.

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Company Response

Thank you Mathieu, for being our 250th Homestar review and we are averaging 9.8 out of 10! Glad to be of service and provide the customer experience you desire. All the best.

10/10

Three different companies came and no one found the entrance door for the racoons. Louis came and 10 minutes after he found the key entrance. Louis is really professional, polite, efficient and thorough. I definitely recommend him to anyone who has racoon issues.

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Company Response

THANK FOR THIS GREAT REVIEW
It's was a pleasure to solves your issue where all other 3 companies have fail to help you ...we use to moto " we are your wildlife experts " because we are wildlife experts ,ours knowledge it's what make us very successful where other have fail .... We get call every week about customer that add call others companies and the issue are still not resolved ...we will resolved any wildlife issue guaranteed
Best regards
Louis from A-1CWRP

10/10

- Good communication - Good work - Clean and fast I definitely recommend them to my friends. They were efficient and fast... Thanks for your work guys! Mat from the beaches

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Company Response

Good afternoon Mat, We wanted to thank you for sharing your experience, it was our pleasure. if you need anything in the future please do not hesitate to call.

10/10

I contacted AC Electrical to change my electrical panel and add 2 plugs. Really good work : serious and professional crew. I definitely recommend them. Thanks for your works guys :)

2 of 2 people found this review helpful.
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10/10

We contacted Aqua Tech Waterproofing because after raining we had water in our basement. Andrew came and take a look. He explained me everything and he was not pushy and really patient. I told him, we need to fix that asap because we will leave for vacation and his crew came one day after. Really good guys : courteous, on time, clean... I really recommend them!

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Company Response

Hi MappleLeaf,

We would like to thank you for taking the time out of your busy schedule to share your comments and experience with fellow homeowners. We also understand how stressful it can be especially when you are leaving on vacation and are glad that we were able to get the job done for you so quickly.

Please keep in mind that we are here to assist you with any future work or inquiries that may arise. Once again, thank you for choosing Aquatech Waterproofing.

The Aquatech Team!

10/10

I called Pesticon because we heard some noise in our attic. I had a Fast answer in the same day, they are really polite and on time. I will definitely recommend them to my friends / neighbours.

1 of 1 people found this review helpful.
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10/10

Brian answered all my questions quickly and effectively. He's really courteous and patient. Cory replaced my locks and handle cleanly and he made a really good work. He cleaned everything before he left. Really professional company! I will definitely recommend them to my friends and neighbours. Great job guys and thanks again for your work. I'd like also to thank you homestars... so easy to find good company since I found you ;-)

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Company Response

Thanks for the good review

10/10

Valentin is really courteous, clean, affordable and on time. I sent him an email and he answered me in 1 hour! Really happy with this work, He's honest and don't charge you for nothing. I asked him an estimate before because last time I was really surprised from an other company. I recommend him and I'll contact him again if we need more plumbing works.

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10/10

Last Year, I didn't know homestars.ca and I called another company because I had squirrels in my attic. They only sealed 3 holes and they left one hole... what's the point as we have the same problem this year. Before calling a new company I read some reviews on this website. I found "GTA Wildlife Removal and Pest Control" and I am really satisfied with the job they did! Troy was really helpful and he did an excellent work! Really fast and professionnal service! I will/would definitely recommend this company to my friends.

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6/10

We had 4 holes in the roof and they only sealed 3 of them saying that the 4th one was too difficult to access. As a result, 1 year after, we had squirrels in the attic again. In addition, they used wire netting and huge screws to seal the holes from the outside which is not really pretty.

3 of 3 people found this review helpful.
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