Ron in Toronto

I found this company to lack communication and not be proactive. The job progressed far too slowly and no one seemed to be managing it. Workers did not show up when they said they would and I heard nothing for weeks at a time. As a result I spent many days waiting at home for someone to show up but they didn't. The salesman told me it would be 2-4 weeks to complete the job but it took almost 5 months. It was a very stressful experience.

I was very satisfied with the repair work on my garage door. When I originally called, Steve returned my call within 10 minutes. He gave me a 1 hour window that he would come to look at the door and showed up within that time. He was courteous and knowledgeable and the end price was exactly as quoted. Great experience!