My experience with Trico homes started after a week long search of homes in Airdrie Alberta. I went into the show homes in Midtown and was met by a very delightful sales person named Taylor Blanchard. She took me on a tour of the various show homes, explained what Trico would be offering in each new home. I think my experience with Taylor that day made all the difference when it came to which builder to choose. I'm happy to say, throughout the process Taylor has been a delight to work with, always quick to respond, very customer focused and very dedicated to her work. One of the things that stands out in my mind was how customer focused Taylor is going the extra mile. I should tell you at this point, I live in Ontario currently so getting to the site is impossible. Knowing this Taylor took photographs of the build and its progress and emailed them to me. That was so exciting for me to see and it showed me how dedicated she was to each and every customer. With the possession date fast approaching (on time by the way) I hope the quality of this home is as good as its sales staff (Taylor) in Midtown.
- Approximate cost of services:
- $359,900.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you James for taking the time to write this review! Your kind words and positive comments about Taylor are very true. She is an amazing sales lady and we often receive positive feedback regarding her ability to engage our customers with such care and delight. Her dedication and commitment is outstanding. Living in another province while your home is under construction can cause added stress to the building experience. It is great to hear that photos were sent so that you had a visual of the build. I am confident that as we draw near to your possession, and the day final comes to take ownership you will not be disappointed with the quality and workmanship. Thank you for your business and choosing Trico Homes! Nicole Walker, Customer Relations Manager