Michele in Lexington

We wanted to gut and redo our bathroom. Nelson Group was recommended to me by a friend. They did quality work and showed up on time most of time -- very little of that "oh, yeah, we'll get back to you eventually" problem. The only issue we had was that we did our own design, and then took some advice from the crew lead on a small change. This created a cascading effect on other parts of the bathroom that caused some changes and delays. In the future, I'd probably only use Nelson Group if I could also pay a designer who would have the whole plan and would tell the crew what to do.