Reviews

10/10

I have been having drain issues for a few weeks in my basement.. Had a plumber in twice to snake the drain a week apart. Suggested I hire someone with a camera to have a look. FR Plumbing was the first to contact me. I explained the issue at which point he suggested the camera. Explained the costs before he began. It turns out that part of the clay pipe inside my house was severely cracked. He gave me a copy of the video. I also asked him to auger (more powerful auger) again as there was a lot of paper stuck in that area. Told me till the pipe was fixed to flush twice and run water through to keep it from reclogging. Will have him fix the clay pipe. Nice guy, very relaxed and easy to talk to!

Approximate cost of services:
$700.00
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Company Response

Thank you for the review it was a pleasure doing work for you!

10/10

Michael and his crew came in and had my huge Mountain Ash down in under an hour. Nice bunch of guys, very professional and nothing to clean up!

Approximate cost of services:
$1,200.00
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Company Response

Hello Sophie,

I'm glad we could help:)

Thank you,

Michael Durham Landscaping

0/10

Roof done in 2002 with apparently 25 year IKO shingles. Just had another roofer check it out because of leaks. The entire roof has cracked and open holes due to shrinkage have appeared to exposed plywood. Had they used underlayment which they did not on any part of the roof the leakage may not have been as severe. They neglected to put flashing between the front and back part of the house resulting in water leakage into the carport. IKO that makes the shingles have a class action lawsuit against them so should you see the name BEWARE! My mother is a senior and that was a lot of money to put out just to have to pay out more to replace it 15 years later.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

We can not be responsible for a manufacturer issue. Thousands of roofers accross North America were installing the exact same product, unaware that they would fail prematurely. Furthermore, tar paper underlayment would not protect from leaks now that shingles are shot as it is punctured during the install.

If you would have called me, I would have gladly helped you initiate a warranty claim. Which is more than most other installers would do for you.

The roof lasted 15 years without issue, therefore the install was done properly, or you would have had issue much sooner than 15 years.

let me know if you would like assistance with making a claim.

Jeff Wilson