Olga

Professional and knowledgeable. I trusted their opinions and could tell they prided themselves on doing the job right. They went out of their way to come back and provide me with a temporary solution to get me through while I waited for everything needed to complete the permanent repair. I was very satisfied and would recommend their services.

We had our tub and shower completely replaced by Bathtub King. I was initially impressed by their knowledge and friendly service; however, as some others have mentioned, things changed quickly after a small problem arose. I was not anticipating any difficulty in settling our problem so was neither upset nor rude when I asked the once helpful people at Bathtub King to fix something that they broke during the reno. I was surprised to find that they turned very angry and resentful, and although they have agreed to pay for the repair that is now needed I was made to feel I was being inappropriate and should be ashamed for asking them to stand by their work. I would not recommend Bathtub King to anyone after this experience and warn others that should any issues arise, do not expect them to remain friendly and professional.