Reviews

10/10

We couldn't be happier with this company. We own a very old house, the original windows (including the bay windows) were in a very bad shape. We got quotes from a few companies but Igor's rate was by far more reasonable and he also gave us a lot of great tips and recommendationss. He also kept us up to date during the manufacturing process and despite the current supply chain issues, he did his best to get our windows ready in a timely manner. The installerss were very professional, quick, clean and tidy and did a great job. They were also very polite. We highly recommend this company.

Approximate cost of services:
$8,000.00
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Company Response

Thank you very much Hooman for your excellent and honest review.It was a great pleasure to work with you and your wife on this project.
Comfortec Windows&doors team.

0/10

I rated them 0 out of 10 but this wouldn't do justice. I rate them -10! This company was referred by another company which we had use for a move across the country. The sales representative was helpful and we decided to choose them betwern the choices we had BUT EVERYTHING was bad on the moving day. Anything you don't want to happen on a moving day happened to us. We had booked the elevator 9 to 1:30 (which I mentioned to the rep a few times) but they showed up at 10:15. The driver was an old and very unfit guy with a bad attitude and he had two young and tiny guys with him and I never received an apology from them for being late. They charge by the hour and they took all the time they had to move the stuff. It took them 7 hours (!!!) to move a 2 bedroom condo. We only had boxes and 2 pieces of furniture to be disassembled. Whenever I was trying to ask the driver to move things quicker (if I could find gim bcas he spent most of the time outside) he was rude and yelling. He was yelling at me for asking questions and cursing his guys for not bring able to lift or being weak. In order to expedite unlpading, company sent 2 more guys to the destination address which I appreciatef first but they turned out to be hourly workers while I was promised full time employees. One of the employess didn't even bother to come to the destination! The driver didn't want to assemble my bed back bcas he was tired and I accepted that bcas I had to pay for his slowliness again but when he left i realized that he never gave me the screws so we didn't have a hed to sleep on lasr night. At the end he told me that I have to pay for 2.5 hrs drive from Thornhill to markham and finch at 10 pm and wgen i disagreed with him he yelled at me again. Very very dissatisfied and disappointed with my choice. SAVE YOUR MONEY, SANITY AND TIME and book your move with another conpany. I don't want anybody tp experience what me and my family experienced last night.

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
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