Reviews

10/10

I love everything Casalife carries in their store. Have made several large sized purchases (Couches with two chairs, side table and carpet) and a Dining Room set with 4 Bar Stool. I love all my purchases. Everything was delivered in a timely manner. And the delivery guys were fantastic. The couches when delivered made a funny sound when we sat down. And Casalife helped contact the company and someone came and fixed the problem we had. I will be back to Casalife.

Approximate cost of services:
$5,000.00
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2/10

Ordered doors, trim, baseboards, casing etc. All in all not a good experience. Started with a huge delay in delivery and not keeping me informed at all as to when I can expect my product. Almost never received a return phone call when I left a message. In accuracy in deliver of some of the doors. Doors were not prepared for roller catches where needed. Also for door handles no one asked me which of the plates I would like the door routered for. Went to pick up some baseboards later since I needed some more. And they let me carry it to my car myself. Do not recommend.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Simone,
Thank you for taking the time to write us a review. We value and respect your feedback which assists in Brenlo striving to achieve consistent, positive customer experiences. We regret, in this circumstance, that Brenlo was not capable of meeting your expectations. Please contact us at 416-749-6857 ext: 257, so we may learn more about your situation and look to potentially remedy.
We look forward to speaking with you.

10/10

Dan at Stonemaster was amazing. We received several quotes and they were the cheapest. THey have a very large selection of counter top suppliers. We were on a tight schedule before Christmas and they came and measured the stone one day and installed it a few days later. We did run into a problem and Dan dealt with it to the utmost professionalism, no questions asked. Customer Service and Satisfaction is of the utmost importance to them. The installers were amazing and the edge for my waterfall counter top is top notch. Use Stonemaster for your next countertop project. You will not be disappointed.

Approximate cost of services:
$7,000.00
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