Reviews

10/10

Integrity Electronics just finished a significant amount of work at my house. They installed a Sonos home speaker system with 7 zones (inside and outside), wired the entire house, installed a TV and surround sound system, phone and network lines, and extended cell and Wifi coverage. Vlad (owner) and his team are top notch. They are experts, operate independently, and treated my home as if it were their own. They recommended and installed quality equipment with skill and precision. They exceeded my expectations with the finishing touches - hiding wires, fixing previous work, decluttering areas - things I didn't even consider or ask them to do. They were transparent with pricing, and always competitive - even with last minute extra requests. Thanks guys - you're truly experts in your field!

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Company Response

Thank you, Gavin! It was an interesting project to work on. Always ready to help you again.

Vlad, Integrity Electronics

10/10

The Art Metal team did a fantastic job building and extending our deck railing. They perfectly matched the new to the existing railing - so it's impossible to tell where one starts and the other stops. They also fixed some issues with sections of original railing. I would definitely use them again - and would recommend them to anyone.

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Company Response

Thank you sir!

0/10

This is my first bad review that I've ever given to Homestars. If service wasn't up to par, typically I wouldn't bother writting anything. For good service, I'm typically praise the company. I purchased my backsplash from Keramin. I let them know my install schedule. I hoped to have the work completed within 2 weeks. They told me the product was in stock. I was told they would call the coming Sunday, to make arrangements to deliver the tile on Monday. I scheduled the contractor around the planned delivery. When I didn't receive a call on Sunday, not knowning when the tile would be delivered, I made arrangements to have someone at the house all day Monday. When I got home, and nothing showed, I cancelled the tiler who was coming in the following day. I followed up with Keramin on Tuesday, spoke to Aaron, to find out what happened, and was told that they were out of stock, and the shipment was coming in the next day. I was told that I would get a call on Thursday to make arrangements for delivery. Knowing that - worst case - I could pick up the tiles myself, I rescheduled the tilers for the following Monday morning. I didn't get a call on Thursday as promised, so I realized that I wouldn't be able to rely on their delivery service and I would need to pick it up myself. I called on Saturday intending to make arrangements to pick up the backsplash, and reached someone who told me they were closed on Saturdays, and that I should call back on Sunday. I was a little worried since this only left me with one day before the tilers were showing up - so I pushed the issue with the person on the phone. He was familiar with the tile I ordered, and informed me that they were out of stock, and weren't able to reorder. They had variations of the design I bought, but nothing that would work. I called on Sunday, and spoke again to Aaron, who repeated the same story. Mistakes happen - but what really bothers me is the lack of customer service to correct the issue. During this entire period, nobody contacted me as promised. They were content to accept my money for the tiles, but never followed through on their commitments to call and arrange delivery. It sounded like there was an issue with getting the correct tile ordered (which ironically they told me was originally in stock), but there was no attempt to call me and let me know. Horrible expereince.

3 of 3 people found this review helpful.
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10/10

Mapleleaf Electric was fantastic. I've completed several renos over the past 2 years, and this was the first time that I've been completely satisfied with the electricians. Rafa and Adolfo were extremely knowledgeable, worked very hard, and offered a very good price for the high quality work that they performed. They definitely exceeded my expectations - and I will now only be using Mapleleaf for future renos.

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10/10

My wife and I redesigned the laundry room and kitchen layout. This required tearing down and rebuilding a few internal walls. The space worked well, but unfortunately the location of the existing windows was a problem. Henry helped brainstorm an idea that minimized my costs and allowed me to reuse all the windows that had been removed. His labour costs were very reasonable. The quality of his work was very good.

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