Reviews

10/10

In the Fall of 2020, we decided to renovate our basement into a secondary unit. I called 3 different contractors to provide quotes and The Home Improvement People where the last one’s I called – and very happy I did. Elia was our estimator. Elia was very personable and provided an honest opinion of what the scope of work would entail. He suggested we consult an architect to create the desired layout as well as for permits such that he could quote us accordingly. This was suggested in our best interest as it saved money on the permit process and it got us the best realistic pricing with no surprising fees. What we also liked about The Home Improvement People was the inclusion of designer services which made things so much easier. Our designer was Shannon who did an amazing job from the onset of the project. Shannon worked with us on the concept, provided suggestions, assisted with colours/finishes selections, and providing us with renders complete with pricing. Since showrooms were closed when our project was scheduled to begin due to the pandemic, Shannon came to the house with samples – this was great because we got to see the samples up close not just in a picture and made the whole experience that much better. It was great to have her as the designer on our project and highly recommend her services. Our project started on schedule and our project manager was Steven. I cannot say enough about Steven and his crew. From the start of the project to finish (and included some setbacks along the way due to the pandemic) Steven and his crew were amazing to work with. They are a group of very skilled professionals, friendly, and very respectful of the house. They cleaned up every day before leaving which was great. Steven clearly explained the step-by-step process and answered all our questions while also providing some suggestions. The quality of their workmanship is outstanding. We are extremely happy with the result and would definitely use them for any future projects. Fantastic Job HIP and keep up the great work and customer service! Highly recommend!

Approximate cost of services:
$100,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Steve for this lengthy and detailed description of how we like to operate :)
Enjoy the rest of your summer!

Dan

10/10

This was the first time cleaning our air ducts and was lucky enough to have Alex referred to us. The service was exceptional and highly recommend! Alex provided a quote over the phone and explained in great detail all that needed to be done while at the same time answering all our questions. He did a great job, very professional, honest, courteous of our home and provided before and after pictures. Will definitely be using Stronghouse again!

Approximate cost of services:
$650.00
Was this review helpful?
Company Response

Hello Steve. Thanks for sharing your positive experience with us.
I'm happy to hear we have met your expectations.
It's Awesome to hear you'll be calling us back!
We at StrongHouse Duct Cleaning are excited to be your trusted duct cleaning company!

Alex
416-456-0106

10/10

I encountered Synergy from a flyer, saw their youtube video and was amazed by the workmanship so I decided to give them a try. To our satisfaction, we had an overall great experience from start to finish. My sales rep Danny, came over and detailed the whole project to our liking. I also liked the constant communication and updates from Danny with any progress/delays, it made me feel that I wasn't left out or in the dark. What i appreciated about the company was that Danny, the excavation team and Lou's laying team did a great job at getting the project done in a timely manner. These guys were humble and you can tell that they were passionate about what they do. For me that counts a lot because it ultimately produces results. Once the driveway was paved, it all came together. I'm still amazed pulling up to the house and even the neighbours have taken notice. Thanks again guys! -Steven/Goretti

Approximate cost of services:
$23,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?