Jason in Orleans

We contacted Worry Free Roofing to get a total re-roof done. They were quick to respond and gave us our quote the next day. They sat down with us and explained everything. We were really pleased with our experience to that point and their price was very competitive, so we didn't hesitate to hire them. When it came down to completing the work, we were a little disappointed. It took them 4 days to complete the job, the workers didn't show up on one of the days and we were never advised. We contacted the sales rep and left numerous messages but they never returned our phone calls. When the trash bin was picked up and payment was requested, we mentioned our concerns but the only answer we received was "it is the way it is". This left a sour taste in our mouth. The job was well done, but it shouldn't have taken 4 days from start to finish and we were disappointed with their customer service.

We came into contact with Vail Renovations through our painter/interior decorator. We needed our stairwell ceiling and living room vaulted ceiling painted. We were initially given an estimate of a day and a half to 2 days work. He was actually done before the one and half day mark and ended up doing painting elsewhere in the house. Quality of the work was top notch, he was very efficient with his time.