Reviews

10/10

Our water started becoming really rusty - because of our older hot water tank as we figured, so it was time to replace it. And since the water in Newmarket area is pretty hard and the previous owners took their water softener with them we decided to install that as well. I found HVAC Outsource Ltd. here on HomeStars and reached out to see what my options are and to get a quote. Demitri was really quick to reply to my initial questions and he came to assess the space we wanted our installations to happen the same evening as we spoke. He explained what has to be done, addressed all our concerns and gave us our options for water heaters and water softeners to choose from. The installation happened the day it was scheduled. Everything was done very professionally, the space was left just as clean as it was before. Demitri took his time to explain how to use the installed appliances, the proper maintenance, setting vacation mode etc. Just as a side note - the water heater required a new power outlet to be installed closer to it. Demitri recommended a reasonably priced electrician for the job and arranged everything with him, so this part of the work also was taken care of by HVAC Outsource Ltd. and when they arrived the outlet was there. That being said so far we are really happy with our new water heater and the softener, as well as the service provided by HVAC Outsorce Ltd. Would definitely recommend to anyone who's looking for competitively priced high quality work.

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Company Response

Zoltan, thank you so much for the detailed review.

The water softener and the new hot water tank is a great set up.

This will help prevent the scale build up in the tank and also maintain its high efficiency. Perfect combination when installed together.

I'm sure you and your family will enjoy the new equipment. We're glad you are happy with the work and our team at HVAC Outsource.

If you ever have any questions call is anytime!

Demitri

10/10

We had replaced 21 windows in our house as well as the patio door. Arnold was very professional, recommending the right type of windows for our needs, not pushing for more expensive, but unnecessary ones. He made himself available every time to answer our questions and concerns. We also liked that he manufactures his windows and doors himself, not reselling others. He was very accommodating with the time-frame we needed our windows to be installed. The windows were ready on time, the installation team did their job in a very professional manner, leaving no mess behind. We would definitely recommend Prestige Windows and Doors and use them in the future again.

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Company Response

Hi Zoltan,

Thank you for taking the time to share your windows and patio replacement experience with us! . We are happy that you are fully satisfied with the job has been done. We appreciate the business of great customers like you! We hope you can recommend us in the future! Thank you from the team at Prestige.