My co worker recommended Joe to me and I called him. He returned my call right away and came by my house the same day. (3 hours later) The hose to my dishwasher was bent and wasnt draining properly and he fixed in on the spot. He explained the entire process and showed me what was wrong. I felt comfortable and knew he wasnt going to overcharge me. He even gave me a dishwasher cleaner to clean out my diswasher (3month supply). He explained my dishwashers He was at my house for over an hour and he was a pleasant man JOE is........... Honest Nice Pleasant Tell it like it is No scams. Very skilled. He knows what he is talking about. THANKS JOE