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Kitchen drain was draining slowly. Sergey came to snake the drain. When regular snake did not work, camera inspection was done and tried using root cutting snake . Camera inspection and failed snaking indicated a larger job due to how bad the clog was. After digging up the pipes, Sergey was able to show me exactly what the problem was and explained why the job needed to be larger. Written estimate was provided before any piping work was performed. Sergey was able to fit us into his schedule for the larger job as soon as possible. Sergey and his team were highly professional (explained the entire process, quick responses to phone calls/texts), friendly, and cost was reasonable. Provided guarantee for 25 years for the work that was done. Would definitely call again for any plumbing/drain issues