H&R made a lot of construction mistakes and I had bad experience with their after-sale customer service 1) Voltage for the stove and outlet on the stove was reversed, damaged rice cooker and stove not hot enough to cook... initially thought it was the stove's problem and exchanged for a new stove...later found out it was the voltage... 2) Water leaking from the ceiling within 6 months of the new house, dripping water everytime it rained, H&R denied any responsibility... end up replacing whole roof with new shingles within 1 year of the new house of owner's expense. Had sent multiple letters about this problem with no response. 3) H&R responsible to build fence, poles were placed, then realized there was a mistake, took out all the poles and re-build fence... fence was fully built... 6 months later... received letter there was a mistake on the fence and not passing the town's law... have to make modifications... Making the same mistake twice??? Had contacted Tarion, Better business bureau and local MP but were not helpful and just asked to resolve issue with builder.
- Approximate cost of services:
- $340,000.00