We have been truly amazed by the positive experience working with Mainland Ventures and are thrilled with the end results of our renovation. From the first time we met with Paul to discuss our hopes and plans, we were extremely impressed with his professionalism, listening skills and resourcefulness. Once we arrived at a plan together to create our dream living space, the 5-month project started and ended exactly on time and exceeded our expectations (which were already high after reading all the glowing reviews!) He brought in a wonderful and highly skilled team, led by the amazing Conor, all of whom gained our trust and admiration from the moment they arrived. Aside from doing stunning and high-quality work, Conor, Russell, Sean, Ivan and the rest of the team were extremely kind and easy to talk to, and they impressed both us and our neighbours with their excellent work ethic, reliability and courteous manner. They handled the quirks of a 90-year-old house with patience and expertise, and came up with a brilliant solution for any challenge that came up along the way. Paul was responsive and approachable throughout, kept in constant contact with us and was very quick to answer questions or provide feedback or advice. We feel very fortunate to have chosen Mainland Ventures for our renovation and are extremely happy with all of the excellent work that was done. They are a top-notch company and we highly recommend them!
- Company Response
Dear Sharon and Brad. Thank you so much for your time and thoughtfulness in writing about your experience with us. It is with great pride and satisfaction that I read your extraordinary review. The guys were overjoyed that they received specific praise and it really means a lot when people can recognize their hard work and attention to detail that they strive to achieve each and every day. On behalf of all of our team, I’d like to let you know personally, how much of a true pleasure it was working with you.
You may feel fortunate to have worked with us on your home beautification project but in reality it is us who are the fortunate ones. The success of a project largely comes from working with kind, understanding, and generally good-people of which we have been very fortunate to have found in working with you. You really made this project so fun, so smooth, and really just a wonderful experience all around. When issues popped up you were receptive and patient; very understanding and reasonable in the solutions or remediation’s needed. The client’s attitudes and demeanors are a huge factor in the “success” of what is a very overwhelming and stressful undertaking especially with the length and breadth of the project that we completed for you. We are sad to be moving on from your project but we wish you many years of enjoyment in your absolutely stunning “new” home. Take very good care. And thank you for your support! Remember should you have any questions or concerns or just want to say hi please don’t ever hesitate to give me a call. This is not the end of our relationship but the beginning.