Reviews

8/10

We found HSG - Richard and Jennifer on Homestars. After reviewing their work and reviews we hired them for the project. I thought the estimate to be a tad expensive for a smaller bathroom but not out of line, and as I soon realized, these 100 year old homes present many difficulties for contractors. The project started on time and the crew worked straight through Monday to Saturday's. Slated for 2 weeks it went on for a lot longer (stretching from January into May) mostly due to issues caused by sloppy workmanship all of which were sorted out by Richard. The end product is great and on budget. I would recommend HSG to others (but the wife is still waiting for her wine).

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10/10

After bouncing around between several companies over the years, I have become a regular customer with Laird and Son for yearly servicing of my ac and furnace. I am quite happy with the service as they are always prompt, polite and thorough. Just an add on: there was an issue with our furnace (solinoid valve) that 3 different companies and a number of different servicemen couldn't figure out but Mack from Laird picked it up on the first visit and fixed it.

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Company Response

Thank you very much Jeff. There are many Hvac Companies in the GTA and we feel very proud to be at the top of your list. We take pride and appreciate your compliments, as customer service is our #1 priority. Thanks again !

3/10

From the looks of this place they do some fine character pieces well suited to the century old homes in the Cabbagetown area. Unfortunately I only needed a simple job done and it took them near two weeks to do it. I believe this to be a little unreasonable but they weren't too concerned about it. No complaints as to the quality of work but the customer service could improve. Based on this experience I would be hesitant to use this business again and definitely take the small stuff elsewhere.

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First Review

9/10

Excellent little stereo shop to get info on and purchase higher end stereo equipment. They also have a wide range of good quality used kit. The owner George is on hand to provide first hand knowledge. As George and his crew build their own brand of higher end gear they can be relied upon for their valuable insight and recommendations. I picked up the Atoll 100 Series CD player and Integrated amp on George's recommendation and I'm very happy with my new kit.

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10/10

Funny - I have read a few reviews about 'snotty' service at BBR and I'm guessing it must be the customers. I have been to this store and made 4 separate purchases in the last year and numerous window shopping excursions and have had no such experiences. I dealt with Ron for speakers and a surge protector, and Joshua for the headphones. Both were professional and laid back feeding me info when I needed it and no sales pressure at all. I felt I was always given good advice and never pushed with an attempt to up-sale. I will surely shop at BBR again. BTY - I purchased the Totem Acoustic Sttaf speakers (all Canadian) and Denon AH-D5000 headphones and I am in music heaven!

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9/10

Very good work. Quick to respond to inspect and give a quote on price. Fast follow up and the job was complete within days and on budget. John and his crew were great. I will use again and highly recommend to others.

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