G in Toronto

Wonderful company to work with!!! The employees like working at AccuServ, it shows in their work and dealings with clients. We had decided to change our hot water heater to a Navien tankless and found AccuServ listed on their installer list. After reading all the excellent reviews and seeing their warranty on their website, we decided to get a quote. Vlad was very professional, took his time to inspect our HVAC system, pointing out issues and making suggestions. Since it was all 20 years old, we though best to replace the whole system. The quote was provided quickly by email and he promptly answered all our questions. Jake took over the administration side once we decided to go ahead, kept in touch as we waited for the gas meter to be changed and provided our paperless receipt. Our installers, Davor, Nick and Bryan worked diligently to get the new system up and running since it was quite cold outside. They worked with and around each other like a choreographed dance. After the installation we noticed a whining noise coming from the tankless water heater. Amanda pleasantly assisted in scheduling a service appointment with a technician. Rahul worked to find where the noise was coming from but it was not obvious. He decided to replace the fan motor and it turned out to be the culprit. Thank You to All of You!