Reviews

10/10

We live in Ajax, and our windows/doors were over 20yrs old and needed replacing. We shopped around for weeks and compared quotes from 9 other window companies before signing up with Building Luxury Windows & Doors and we are glad we did. Eugene (Product Manager) was our point of contact, he is extremely knowledgeable and prompt in his approach, we felt no pressure to sign up. Some other window companies offered us cash only payment discount, one company offered 40% off until we drove off from your lot, some arrived only with booklet of window sample photos. Eugene arrived with an actual window sample and gave us a small demonstration of how the windows work/specs etc. Eugene compared all competitors quotes and what they offered and beat their prices giving us a fair price, which we were comfortable with. We loved our windows/doors. We were also informed us about energy rebates and the qualifying process. On the day of install, team arrived on time and did an awesome and clean install. Please see attached pic. Our neighbour's appreciated our new front door and windows and how well they are caulked, color we selected is (iron ore and not black!). Overall we are extremely happy and would like to thank Eugene/Daniel/Marina and everyone part of the installation team. Everyone is very friendly, helpful and straightforward. We would recommend this company to anyone looking to get new windows/doors. There are lot of companies out there, but we were so lucky to find them :)

Approximate cost of services:
$22,000.00
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Company Response

Thank you. We truly appreciate your feedback.
It was a pleasure doing business with you and we hope to work with your family again in the future.

10/10

We were looking to replace our 18yr old air conditioner and furnace and were shopping around for a price that would fit our budget. Brian was referred to us by a friend. Brian Zhong visited our home gave us a great price and took time to explain everything to us in detail and was not pushy like others who had come by. Brian is very professional and responsible and trustworthy. We consulted him several times before the install and after, he was always very prompt in his response. To make sure he could solve any problems we might have had he came to our home after the install and checked the entire work. He has a great and experienced team. On the day of the install, his team arrived on time and completed the work in a timely and professional manner and left the place absolutely clean! We were thrilled to see the great quality of service. I don't think anybody can do better than them. I will hire them again when we plan to get an ERV system. Thank you Brian and to your team!

Approximate cost of services:
$7,000.00
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Company Response

Hi Sam, thank you very much for the review, we will be very happy to help with your next HVAC job.

10/10

Fantastic work completed by a dedicated and energetic team. Quality of the work is outstanding!! The team was very easy to work with/very professional/clear in their approach. The project was completed on time/there were no surprises! we were offered competitive prices which was key to this project. The team arrived on time everyday during the course of the entire project/completed the entire project with quality that was over our expectations/they kept our house clean after they were done each day. My wife and me are very pleased with the new/fresh look to our home. Thank you for a job well done!!!

Approximate cost of services:
$2,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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