Love, love, love my new windows! Our project manager Ivan was so helpful with suggestions about the new windows, as we have never done this before we were grateful for his imput. He was confident and knowledgeable. He was the deciding factor in our choice. Our installers were Igor and Sergei. They were so quick and competent we felt immediately at ease. Also they were sweet and funny and made the day go a little faster. To recap, great company, great people! I would highly recommend them.