Andrea in Toronto

Highly recommend this company to anyone seeking install of a new furnace, air conditioner or service of an existing unit. Our relationship with Delta started when our furnace broke. We contacted the company who installed the furnace, and they advised we needed an entire new unit. After calling Delta for a second opinion (based on Word of Mouth recommendation), the owner of the company, Calvin, called us to advise the unit was still under warranty and dispatched a technician for repair immediately. When we were ready to install an air conditioner, we did not hesitate calling Delta Air systems. Spencer came to our house, and gave us three quotes. He was very thorough and knowledgeable, and was able to answer all of our questions. As an air conditioner is a large investment for anybody, we wanted to make sure we understood and we're getting the right unit. There was no pressure, and we took a day to decide on what we wanted. The installation happened on the day as scheduled, and Dale and Matt arrive to install at the exact time we were told. They were both very friendly and explained all the work that was going to be done. When extra noise was going to be made, Dale came upstairs to let me know as we have a newborn in the house. I thought this was very courteous. After all the work was done, they gave me a complete tour and explained everything, leaving me with no questions to ask. The unit on the exterior of the house looks great, and all wires and cables are neat and tidy. It's obvious that they are both very experienced and knew exactly what they were doing. So far I was completely satisfied, but what happened next blew my mind. Dale rewired our furnace to ensure that it ran more efficiently, and even fixed the furnace humidifier that we thought was completely shot. He labelled everything for us and organized all of our booklets and paperwork in a document holder right on the furnace ductwork so it's easy to find. Not to mention, all this extra work was done at no extra charge to us. It's really refreshing to work with people who actually care about the clients and want the best for them! We aren't just another air conditioner sale, we are a family that Delta wants the best for. With a newborn child, it is great to now have peace of mind that the climate in our house is controlled and appropriate for good health. Thank you so much to Spencer, Dale and Matt at Delta Air systems for your amazing service, caring attitude, knowledge and time. It's great being a customer of a company that is family owned, as opposed to a mega-corporation who only cares about the bottom line and a new sale. We will definitely recommend you to anyone! Now bring on those crazy-humid days in July!