Reviews

9/10

I hired Toy Box garage to build a double garage in my backyard from plans I had previously drawn up. Joe completed the job exactly as promised (on spec), on time and on budget. All costs, materials and timing of invoices were clearly identified up front with no surprises along the way. Would certainly re-hire and recommend.

Approximate cost of services:
$25,000.00
Was this review helpful?
10/10

Very happy with Arpi's! I phoned to book an appointment and they were able to schedule me for the same day (although I think I got lucky). The ladies scheduling the work were very friendly and helpful. The guys came exactly when they said they would and did a terrific job. I had been doing renovations on my home so the furnace and ducts were in particularly poor shape. They showed me before and after photos of my furnace and it was quite an improvement.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for your sharing your experience with us!
Sharlee, Team Arpi's

9/10

4 star electric was able to come on short notice, showed up on time and provided me with a quote for the work on site from a pre-established price list. It was a large job and they were able to complete it that same day by bringing on additional crew (at no additional cost). A previous electrician had complained about the difficulties associated with the job but the 4 star team had no issues along the way getting the work done. The team was professional, timely and ultimately did a great job. Would re-hire and recommend!

Approximate cost of services:
$1,600.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for your review!
We really appreciate it. I am glad we were able to get the work done!

0/10

I hired Colz Electic in October 2016 to bury the overhead wires (from the service pole to my house) and wire a new garage that was being built in my backyard. The garage was completed mostly smoothly however when it was discovered that he buried only 1 of the 4 overhead lines, trying to get the remaining lines buried became a nightmare. When the error was discovered (Nov 2016) Chris assured me he would ‘make it right’ and get the remaining lines buried. However, by then the ground was frozen and he asked if it was ok to come back in the spring (April 2017) to complete the work. When it came time to actually follow through with his commitment it became a fight. Chris mentioned he would be out of pocket for costs as he hadn’t quoted all of the lines in his estimate. I was repeatedly referred back to our agreement which simply stated “bury overhead cables”. Although neither Chris nor I could identify a situation where a person would tear up an entire backyard to bury only one of four overhead lines, I decided to accept some responsibility for the ambiguity in the contract and take it as a lesson learned (don’t assume any logic will be applied) and agreed to pay for the additional materials. In the end, I even re-dug the entire trench in an effort to make it easy for him to complete the job as he had told me the trenching was a time consuming and generally unpleasant task. I can confirm that this is true, it’s terribly unpleasant. Scheduling with Chris was consistently frustrating and it took multiple emails/calls/visits over a span of 4 weeks to coordinate. In our final conversation trying to schedule the remaining work, Chris was uncomfortably aggressive and untruthful (although he later apologized for this). Ultimately, the work was not completed until May 2017 when I hired another electrician to do it. In short, I found when things went well Chris was fine. Unfortunately if there is any chance of a problem arising, he is not pleasant or effective to deal with. Would not recommend and certainly would never hire again.

Approximate cost of services:
$3,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello, We are sincerely sorry to hear about your bad experience. We are normally known for our exceptional attention to detail, and being very transparent and dependable to our clients.
My name is Teena and I am part owner. If you'd like to discuss this further, please contact me at 403-770-3030.
I look forward to speaking with you and working towards earning back your business.