Reviews

10/10

I recently had Michael A. Smith Duct Cleaning in to do our house. Our Furnace is a 35 year old Lenox work horse and the ducts had seemed dusty. Kevin and his team came through our house quickly and professionally, cleaned out many of our ducts that we hadn’t realized were full of dust, brought to our attention the state of our filters and were very unobtrusive. They were very knowledgeable and pleasant to work with and the price was fantastic. I would not hesitate to recommend them to anyone looking for duct cleaning and in fact after having used them I think we will start scheduling cleanings every year or two going forward.

1 of 1 people found this review helpful.
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Company Response

Thank you for your business Nick.

10/10

We recently purchased a custom Shower Glass for our new Guest Bathroom. The Shower Glass needed to be a special size to allow for a large Glass Door and a small Side Panel and the hardware was needed to match the other hardware in the room. Novus measured and fit everything very well, produced the Glass within 1 week. When it turned out the Tiler had narrowed the opening enough that the Glass would be out by enough to affect the appearance of the opening Novus went out of their way to cut us a new Door and had it back for install 1 week later. We cannot tell you how thrilled we were with the service, the attention to detail, the beauty of the Glass and how easy Novus was to work with. I keep recommending Novus to all of my friends and family as they made it so easy to order custom glass at a reasonable price.

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Company Response

Hi Nick,

Thanks for your feedback! We will continue to strive to make your experience with us an easy one. I'm so happy you loved working with us. Enjoy your shower. It turned out beautifully.