Reviews

10/10

Brock Windows is a gem to work with. From Sales to Service.. they have been great. A few hiccups with scheduling but all good in the end. The installers were clean and great to deal with. No mess left at all. The office staff is already working on my green ontario rebate. I don't have to do anything other than a few button clicks. Now that's service. Would highly recommend this company. Shahir Macklai

Approximate cost of services:
$3,000.00
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Company Response

Hi Alexandra,

Thank you for reviewing your recent experience with us via HomeStars.

We're happy to hear that everything overall went well, we would like to apologize for the delays you experienced with scheduling - due to the Green Ontario Rebate, we have had a significant influx in our scheduling and have hired on a strong and dependable team to ensure all deadlines are met.

We are very grateful for your feedback, and hope to have the opportunity to work with you again!

Regards,
Brock Doors and Windows Ltd.

0/10

I'm trying to get out of the protection plan that I don't want to use and haven't used yet. I'm having trouble speaking to someone that can help me. Was told I would be called back in 48 hr. It's now 6 days.. Called again and nobody called back..

Approximate cost of services:
$7.99
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Company Response

Hi Alex- Please email me at support@enercare.ca with further details of your experience and your account details, including address and postal code, so that I can assist. Thanks!